Thursday, September 18, 2008

What To Do If You Have a Water Damage

We interrupt our regularly scheduled carpet cleaning tip to bring you this important message...

Broken pipes, leaky appliances and heavy rainstorms can teach an unexpected lesson on the destructive power of water. A little knowledge about what to do, combined with qick action, can help salvage your home and personal items.

In most cases, only a professional can repair water-damaged flooring and furnishings. Do not attempt to treat these items yourself--that may only contribute to the problem and cause further damage. The IICRC recommends the following actions to minimize damage while waiting for help to arrive:
  • Foremost stop the water leak and attend to obvious safety hazards, like electrical shock and personal injury from slips and falls.
  • Increase airflow with open windows, fans, and heating and air conditioning systems.
  • Open doors, drawers, cupboards and closets to maintain optimal air circulation and promote drying.
  • Move furnishings out of wet areas or protect furniture legs from absorption and damage with triple-folded aluminuim foil.
  • Hang draperies and pin up upholstery skirts.
  • Wash wet clothes, sheet and linens immediately and hang to dry.
  • Do not store damp items in plastic bags where mold can grow.

Pro Steamer is an IICRC certified firm that will dry both your structure and furnishings to acceptable industry standards. Evaluating all the water damaged materials properly requires specialized tools, common sense, and more experience than evaluation of carpet. Our job is to dry and restore all affected materials. An essential part of the restoration is to monitor and record both humidity and moisture content levels for best results and to avoid secondary damage.

Friday, September 12, 2008

Tips To Keep Your Carpet Looking Like New!

You love the look and feel of your carpet. And you love the way the color complements the other furninshings in the room. So, how do you protect your carpet and keep it looking like new for years to come? The Institute of Inspection, Cleaning and Restoration Certification (IICRC) offers the following tips to prolong the beauty and life of your carpet:
  • Keep walkways and entries clean.
  • Use walk-off mats at all entrances.
  • Vacuum regularly: at least twice a week.
  • Treat spills immediately.
  • Have carpet professionally cleaned annually: Light colored carpet may require more frequent professional cleanings.

The IICRC recommends hiring an IICRC-certified professional to clean your carpet because they will adhere to the S100 Carpet Cleaning Standards and recommended cleaning procedures. To learn more visit http://www.iicrc.org/

Who Are We?

Before I launch into some carpet care and cleaning tips, I'd like to say a word or two about our services...

Pro Steamer, Inc. has provided professional services in Roswell, NM for 16 years. Our company differs from ordinary cleaners in 7 important ways:
  1. We are firm believers in client education, and have spent years informing clients about all aspects of carpet cleaning and carpet care.
  2. We are experienced and trained in the cleaning industry. We’re a certified firm by the Institute of Inspection, Cleaning and Restoration Certification, which is the national non-profit organization that sets and promotes the high standards for our industry.
    The IICRC is recognized by major insurance companies and the US Environmental Protection Agency. You may contact them at (800) 835-4624.
  3. We are members of the Better Business Bureau (800) 873-2224.
  4. Our 200% No Risk Guarantee. We pledge that you will be satisfied that our work is complete and done to the highest professional standards. If for some reason, you are not happy we will re-clean any area(s) asap. If you still aren’t pleased, then we will allow you to choose any other local competitor to re-do the carpet cleaning at our cost! What could be more fair?

  5. We use an environmentally friendly process that improves indoor air quality and removes: pollens
    dust mites
    allergens
    fungus
    bacteria

  6. Our method of cleaning (truck mounted steam cleaning) is THE recommended method by carpet manufacturers.

  7. Excellent customer service!
We also provide the following services:

  • Upholstery Cleaning

  • Tile & grout cleaning

  • Air duct cleaning

  • Color Repair (bleach, pet urine & red stains)

  • Water Damage

  • Fire& Smoke Damage Restoration

  • Mold Remediation
Now that you know a little bit about us, I'll get to the carpet care and cleaning bit.
P.S. Oh and don't forget to call our 24 hr toll Free Recorded Message to learn 6 costly misconceptions about carpet cleaning and 7 questions you should ask before inviting them into your home!

1-888-509-3974
P.P.S Check our website www.pro-steamer.com